I have been looking and looking for ages to get the best way to show necklaces length when it finally dawned on me that a video was the answer! So I put on my video producer’s hat and started recording… While I won’t win an Oscar for it I do hope you will find it helpful. If you still have some questions you can always ask it in the comments bellow.
The all important last order dates…
As we are getting to the pointy end of the year here are the details for last orders:
- Any custom made jewellery (Manu Scriptum collection, rings…): Friday 5 December
- Any ready made items: Friday 12 December
Orders placed after these dates may not reach you in time before Christmas!
International shipping is possible BUT delivery times vary considerably from country to country so please keep that in mind for time sensitive presents.
I recently had a client very upset and asking for my help with two gemstones they had bought from a very popular online auction website.
While they were natural tanzanite and were the actual gemstones in the listing’s photo they had been touched so much that it was ridiculous to argue it was not a misleading description of those particular tanzanites.
This is not the first time I see people in that tricky situation and quite frankly this one was just the drop that made the cup overflow. That got me cranky! For those of you reading this who know me, you already know how much I love what I do. To see such a blatant ripoff prompted me to write this post in the hope that it will prevent a few people from getting caught by those nasty dealers that give my industry a bad reputation.
Following are the details of this very bad transaction:
The tanzanites were listed on a popular auction website. The normal details of size and weight were there along with only 1 photo of each tanzanite and the seller’s clarity: “internal flawless”and “AAA” colour grades.
What I think of this listing:
- the weight and dimensions were correct
- only 1 photo, this cannot give an accurate representation of the gemstone as you cannot see the proportions or regularity of the shape and facetting.
- while referring to “Internal flawless” means something it does not have the same importance for a coloured gemstone as it does for diamonds
- “AAA” colour means absolutely nothing. No professional laboratories use this in there certification of coloured gemstones. (to see a genuine sample of a coloured gem certificate from the GIA click here or visit the Gemological Institute of America website here)
- Now for the eye opener… the photos I took of the 2 tanzanites:
I know I do not have a professional photo set up or pretend to be a good photographer but I think it is quite clear that the colour is different and the angles the photos were taken was to make potential buyers think they were of much higher quality, colour and cut than they actually were.
While the seller refused to refund as they were the gemstone listed, my client got his money back from his credit card company after he gave them the report I wrote for him.
A lot of gemstones sold on the internet are genuine gemstones but that doesn’t mean you shouldn’t be careful. You usually get what you paid for but something bought for a few dollars online is not going to be valued at a thousand dollars if you know what I mean…
With Christmas fast approaching here are the last order dates for all my online shops:
- Made to order rings cut off date is December 10
- Made to order earrings cut off date is December 15
- In stock and ready made items cut off date is December 20
- Custom orders like the Manu Scriptum collection with your own text are now closed, any new orders will be made in the new year.
To avoid any disappointment with your parcel delivery I strongly recommend selecting Express Post for a prompt delivery.
As always if you would like to see or try a piece of jewellery before purchase please contact me to arrange an appointment.
I have been doing this style of necklace for a little while and as they are so popular I thought it was about time I gave the collection a name!
So here are a few photos of the Simplicity Collection necklaces